Support

Support

Thank you for using ShiaNūr.

If you encounter a problem, notice an error in content, find an issue with prayer times, Qibla, translations, duʿās, ziyārāt, or app functionality, please contact us.

Contact

Email: support@shianur.com

Content Corrections

ShiaNūr strives for accuracy and relies on verified Shia sources. If you believe a duʿāʾ, ziyārah, translation, transliteration, prayer instruction, or religious text contains an error, please email:

support@shianur.com

Please include:

  • The section where the issue appears

  • A screenshot if possible

  • The correction or source reference

All reports are reviewed carefully before changes are made.

Technical Support

For issues related to:

  • Account access

  • Synchronization

  • Notifications

  • Prayer times

  • Qibla

  • Audio downloads

  • App crashes

please contact support@shianur.com.

Response Time

We aim to respond within 3 business days.

Privacy

For information regarding how data is handled, please refer to our Privacy Policy.

Sources & Methodology

For information regarding our religious sources and methodology, please refer to the Sources & Methodology page.

Imam Hussein Shrine